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FAQ Slideshow mockup4.jpg
  • I live in a country you don't ship to. How can I get a 'shipped' print?
    Unfortunately we only ship to the UK but our digital downloads offer an excellent alternative. Sending your file to a professional printer either locally or online will give you an equally stunning print and you'll be supporting a business in your own country. Of course there's the added bonus that you can purchase extra prints and gift to friends and family for those special occasions, it's a win win!
  • What size print do I need if I have a frame with a mount?
    If your frame has a mount it should provide sizing information for using the frame both with the mount or without the mount. As the images below show, your print will need to be larger without a mount (left) than with a mount (right). If in doubt, a ruler is the easiest way to work out what size print you need. Simply measure the dimensions of the gap you want to fill and that will give you your print size. For example 210mm x 297mm is the exact measurement for an A4 print. Please make sure you know the correct size you need before ordering. If you're not sure, send us a message and we'll do our best to advise. You'll be surprised how many customers order the wrong size because they didn't take into account the mount!
  • How do I access my digital files?
    Once you have purchased your digital download, you will be sent a TXT file. This file contains the link which you need to copy and paste into your browser in order to access your files on Google Drive. For full guidance on how to download your files and print your wall art, click here.
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